Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.
You can cancel or change your bookings online
You can print out your tickets again at any time
You can store your details and travel preferences and save time with each new booking
Do you have questions about an ongoing group reservation? Please call us on +32 (0)70 79 79 79 (€0.30/min) - option "Groups" (Monday to Friday from 9 am to 5 pm).
An administrative charge will apply to group travel bookings:
€3 per passenger for groups of 10 to 40 participants
€120 per order for groups of 41 to 100 participants
€175 per order for groups of 101 participants and more
Request for international group travel for minimum 10 passengers
Fill in the details for your planned international group trip (minimum 10 passengers). After receiving your request, our group service will send you an offer as soon as possible. Notice: your group request must be submitted at least 3 weeks before travel.
Meet & Assist at Brussels-Midi stationMeet & Assist at Brussels-Midi
If you are organising international group travel or if you are looking for a unique travel experience that combines extra comfort, privacy and personal attention, take advantage of our exclusive Meet & Assist service on departure or arrival at Brussels-Midi station.
Meet & Assist for group travel
Our personal guides welcome your group at the station, assist with formalities and escort you to the train. On arrival, the guide will greet your group on the platform and escort them to the exit or to a connecting train.
Meet & Assist at Brussels-Midi for group travel
On departure from Brussels-Midi
for groups of min. 10 people (at least 1 passenger older than 18)
as of 1 hour before departure
pick-up at a designated meeting point (with name plate or welcome desk)
assistance for check-in, security and passport procedures
guidance in the station to the train
real-time rail traffic monitoring
luggage assistance (please enquire about conditions)
On arrival at Brussels-Midi
for groups of min. 10 people (at least 1 passenger older than 18)
up to 1 hour after arrival
pick-up on the platform (with name plate)
assistance upon arrival
guidance in the station to the exit (or to a connecting train)
luggage assistance (please enquire about conditions)
Practical information
Meet & Assist service possible for journeys from Monday to Friday from 7h30 am to 7h30 pm (excluding public holidays)
reservation must be made at least 48 hours in advance (subject to availability)
A personal guide will greet you at the station and assist for check in and security procedures. Depending on your destination and travel class, access to a private VIP lounge is possible. A personal guide can also meet you on the platform on arrival.
VIP Meet & Assist: your personal guide at Brussels-Midi
On departure from Brussels-Midi
for max. 9 people
as of 1 hour before departure
pick-up at a designated meeting point (with name plate)
assistance for check-in, security and passport procedures
access to our VIP lounge
guidance in the station to the train
real-time rail traffic monitoring
luggage assistance (please enquire about conditions)
On arrival at Brussels-Midi
for max. 9 people
up to 1 hour after arrival
pick-up on the platform (with name plate)
assistance upon arrival
guidance in the station to the exit (or to a connecting train)
luggage assistance (please enquire about conditions)
Practical information
Meet & Assist service possible for journeys from Monday to Friday from 7h30 am to 7h30 pm (excluding public holidays)
reservation must be made at least 48 hours in advance (subject to availability)
{"analyticsType":1,"initialAnalyticsData":{"env_template":"ContentPage","env_language":"en","env_platform":"web","env_session_id":"fac02c0c-a647-4d49-ba4c-505030364a3d","page_type":"ContentPage","customer_logged":"NotLoggedIn","page_cat1":"Home","page_cat2":"MFReizen","page_cat3":"Contact","page_cat4":"Group-Travel","page_name":"International group travel","event":"pageLoad","relative_path":"/Home/MFReizen/Contact/Group-Travel","content_id":"{abbc955b-6a53-4d8e-a2ad-6cb498fc5aba}"},"eventFlow":4,"disableEventTracking":false}