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Change your password in 3 easy steps:
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Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.
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With SNCB International, reach the most beautiful ski resorts in the French Alps with Thalys Snow from Belgium. Avoid the stress of traffic jams and enjoy the on-board comfort.
France's ski resorts are known for being particularly family-friendly and many have been recognised with the Famille Plus seal of approval. With activities, courses and prices to suit all age groups, your holiday will be a hit with both young and old.
The French ski resorts are open during the Christmas holidays 2020, the ski lifts unfortunately remain closed for the moment. However, there is still a lot more to do on the snowy peaks. Take a long walk through the snow and enjoy the beautiful landscapes. Wonderful, isn't it?
* These destinations will not be served for the 2020/2021 season.
Thalys offers 3 comfort classes, so you can always find the most suitable travel solution for you.
SERVICES | STANDARD | COMFORT | PREMIUM | |
---|---|---|---|---|
STANDARD MINI | STANDARD | |||
Power sockets available for use at each seat | ✓ | ✓ | ✓ | ✓ |
Free Wi-Fi connection on board* | ✓ | ✓ | ✓ | ✓ |
Ergonomic and wider seats | ✓ | ✓ | ||
Meals served at your seat | ✓ | |||
Free newspapers stands (daily press and magazines) | ✓ |
*subject to technical availability of the service.
Standard Mini and Standard Comfort (2nd class)
Comfort (1st class)
Premium (1st class with exclusive services)
The on-board Thalys bar offers a wide array of snacks and drinks, as well as tickets for public transportation in Paris, the Netherlands, Aachen, Cologne and Brussels.*
*Attention: as a precaution following Covid-19, meals will temporarily not be served on board Thalys.
On account of specific check-in procedures and stricter customs controls, Eurostar passengers must be present at the Eurostar check-in at least 45 to 60 minutes before departure (exception: 10 minutes fast check-in for Business Premier passengers).
Thalys passengers travelling from Paris Nord (Paris) need to be at the station 20 minutes before departure due to security measures.
Furthermore, non-systematic and non-permanent security checks have been introduced in the train stations of Brussels-Midi, Antwerp-Central and Liège-Guillemins for Thalys, TGV INOUI and ICE passengers as from July 2017. Taking into account that you may be subject to these security checks, we ask you to foresee a safe time margin and make your way to the platform sufficiently on time.
At other stations, allow yourself enough time to find your way around the station (this varies greatly from one station to another) and to catch your train with complete peace of mind. Generally, we recommend being on the platform around 5 minutes before departure of the train.
For most high-speed trains (notably Thalys, Eurostar, TGV INOUI, TGV Lyria and ICE), the cheapest fares are available in limited quantities. So to benefit from the best prices, we suggest you avoid peak times and book your journey as far ahead as possible.
In some circumstances, it can be more cost-effective to travel as a group, as some rail companies offer fares which are exclusively available to small groups of 3-5 passengers. Examples include the Thalys "Mini Group" fare or the "Pack Tribu" fare on TGV INOUI.
Finally, many railway operators regularly run temporary offers on fares, offering passengers good deals on rail travel. To ensure you don't miss out on these offers, we recommend you visit our website or Facebook page regularly, or sign up for our newsletter.
On board Thalys, you can take 1 item of hand luggage + max. 2 items of luggage (max. dimensions 75 x 53 x 30 cm) per passenger.
Weight may not exceed 32 kg per item of luggage and overall dimensions (length + width + height) may not be more than 158 cm per item of luggage. If you are travelling with a child, you can also take a buggy in addition to the amount of luggage specified above.
For safety reasons, any luggage carried on board Thalys must carry a label showing the passenger's name.
Cumbersome luggage
Some cumbersome items of luggage are allowed on board Thalys under certain conditions:
If you are carrying a cumbersome item of luggage, you can carry 1 item of hand luggage and 1 item of luggage (max. 75 x 53 x 30 cm) in addition to the cumbersome item.
Items forbidden on board Thalys:
Do you have another connection in Belgium before or after your journey with Thalys, Eurostar or TGV? If so, you will need a specific ticket for this connection.
We advise you to buy our 'Connection' ticket in addition to your international ticket at a fixed price of €7.60 in second class or €11.60 in first class (free for accompanying children aged under 12 years).
This 'Connection' ticket will enable you to take any train on the national SNCB network on the specified date between the Belgian station of your choice and the Belgian departure or arrival station of your international high speed train (Brussels-Midi, Antwerp-Central or Liège-Guillemins). However, you will need to specify your departure or arrival station in Belgium when you buy your 'Connection' ticket.
To buy your 'Connection' ticket online, simply select your actual station of departure or arrival (e.g. Bruges, Namur or Antwerp instead of Brussels-Midi) when you book your international journey.
Please note: the 'Connection' ticket is only valid with an international train ticket and must be booked within the same booking file. If necessary, your 'Connection' ticket can still be added to your booking file at a later moment by our Contact Center or at our international ticket desks.
To reward loyal passengers, Thalys offers its My Thalys World loyalty scheme.
For every journey made with Thalys, members of the My Thalys World scheme collect Miles, which means they will enjoy a range of benefits: free tickets, gifts, exclusive offers, tailor-made services, etc.
The My Thalys World scheme has 3 levels (Explorer, Club and Club+), depending on the number of Miles collected.
Find out more and sign up at My Thalys World.