What do you need to know before you travel?Travel preparation

Enter a keyword to start your query or check our frequently asked questions below.

Travel with luggage
How much luggage can I take?
Are pets allowed on board?
Can I take my bike on the train?
How many items of luggage can I take on board Thalys?How much luggage can I take on board Thalys?
How many items of luggage can I take on board Eurostar?How much luggage can I take on board Eurostar?
What items are forbidden on board international trains?
Is there an assistance service at Brussels (Midi/Zuid) to carry my luggage?
Which documents must I have available for inspection when I travel by train abroad?
How much time do I need to change trains at my transfer station?
Are children allowed to travel alone?
Are there special spaces for wheelchair users?
How do I ask for assistance for a passenger with reduced mobility?