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Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.
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withBenefit from creating a MyTrain account now:
Change your password in 3 easy steps:
Please check your inbox.
Did you book your train tickets at SNCB International, either online, through our app or via our contact centre? With MyTrain, you can find all your booking details, such as departure times or seat numbers, very easily.
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In addition to the applicable regulations in force, your train journey is also subject to the general terms and conditions of the railway company/companies operating on your route. If multiple railway companies are involved in your train journey, each company is responsible for their part of the railroad line operated.
Belgian railways: Société Nationale des Chemins de fer Belges - Nationale Maatschappij der Belgische Spoorwegen
SNCB-NMBS - CIV carrier code 1088:
Thalys International
THI - CIV carrier code 0018: Thalys Transport Terms and Conditions
Eurostar International
EIL - CIV carrier code 0019: Eurostar Conditions of Carriage
French railways: SNCF Passagers
SNCF - CIV carrier code 1187: General conditions of carriage for passengers (French)
German railways: DB AG
DB - CIV carrier code 1080: Conditions of carriage for passengers (German)
NB: tickets issued for journeys in, via to or from Germany with carrier code 1080 are only valid on services operated by rail operators working together in the TBNE association.
Dutch Railways: NS Reizigers
NS - CIV carrier code 1184: Conditions of carriage for travellers (Dutch)
Luxembourgian railways: Société Nationale des Chemins de Fer luxembourgeois
CFL - CIV carrier code 0082: Conditions of Carriage
Swiss railways: SBB Passengers
SBB-CFF-FFS - CIV carrier code 1185: Passenger Rights
Austrian railways: ÖBB Personenverkehr AG
ÖBB - CIV carrier code 1181: Manual for travelling with ÖBB in Austria (German)
Italian railways: Ferrovie dello Stato Italiane S.p.a. (Trenitalia)
FS - CIV carrier code 0083: Terms and conditions
Spanish railways: Renfe Viajeros s.a.
RENFE - CIV carrier code 1171: General conditions for passengers (Spanish)
British railways: Association of Train Operating Companies Ltd.
ATOC - CIV carrier code 1170: Train companies
Danish railways: DSB Passenger
DSB - CIV carrier code 1186: Conditions of carriage (Danish)
Swedish railways: Statens Järnvägar AB
SJ - CIV carrier code 1174: SJ AB General Terms and Conditions
Finnish railways: VR-Yhtymä Oy
VR - CIV carrier code 0010: Conditions of carriage
Czech railways: České dráhy
CD - CIV carrier code 1154: "Rules we abide by"
Polish railways: PKP Intercity SA
PKP - CIV carrier code 1251: (Polish)
Hungarian railways: MÁV-Start
MAV - CIV carrier code 1155: general conditions of carriage (Hungarian)
Further conditions - specific to particular fares and travel products - can be consulted through the SNCB International international product info sheets (instructions to the attention of the sales staff), available in French or Dutch.
