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Conditions of carriage

In addition to the applicable regulations in force, your train journey is also subject to the general terms and conditions of the railway company/companies operating on your route. If multiple railway companies are involved in your train journey, each company is responsible for their part of the railroad line operated.

 

Belgian railways: Société Nationale des Chemins de fer Belges - Nationale Maatschappij der Belgische Spoorwegen
SNCB-NMBS - CIV carrier code 1088: 

Thalys International
THI - CIV carrier code 0018: Thalys Terms and Conditions of Carriage (PDF)

Eurostar International
EIL - CIV carrier code 0019: Eurostar Conditions of Carriage

French railways: SNCF Passagers
SNCF - CIV carrier code 1187: General conditions of carriage for passengers (French)

German railways: DB AG
DB - CIV carrier code 1080: Conditions of carriage for passengers (German)
NB: tickets issued for journeys in, via to or from Germany with carrier code 1080 are only valid on services operated by rail operators working together in the TBNE association.

Dutch Railways: NS Reizigers
NS - CIV carrier code 1184: Conditions of carriage for travellers (Dutch)

Luxembourgian railways: Société Nationale des Chemins de Fer luxembourgeois
CFL - CIV carrier code 0082: Conditions of Carriage

Swiss railways: SBB Passengers
SBB-CFF-FFS - CIV carrier code 1185: Passenger Rights (legal foundations) 

Austrian railways: ÖBB Personenverkehr AG
ÖBB - CIV carrier code 1181: Manual for travelling with ÖBB in Austria (German)
Manual for passengers without a valid ticket or reduction card (PDF)

Italian railways: Ferrovie dello Stato Italiane S.p.a. (Trenitalia)
FS - CIV carrier code 0083: Trenitalia Terms and Conditions of Carriage (Italian)

Spanish railways: Renfe Viajeros s.a. 
RENFE - CIV carrier code 1171: General conditions for passengers (Spanish)

British railways: Association of Train Operating Companies Ltd. 
ATOC - CIV carrier code 1170: Train companies 

Danish railways: DSB Passenger
DSB - CIV carrier code 1186: Conditions of carriage (Danish)

Swedish railways: Statens Järnvägar AB
SJ - CIV carrier code 1174: SJ AB General Terms and Conditions

Finnish railways: VR-Yhtymä Oy
VR - CIV carrier code 0010: Conditions of carriage

Czech railways: České dráhy
CD - CIV carrier code 1154: "Rules we abide by"

Polish railways: PKP Intercity SA
PKP - CIV carrier code 1251: (Polish)

Hungarian railways: MÁV-Start
MAV - CIV carrier code 1155: general conditions of carriage (Hungarian)

 

Applicable regulation

 

 

Further documentation

 

Further conditions - specific to particular fares and travel products - can be consulted through the SNCB International international product info sheets (instructions to the attention of the sales staff), available in French or Dutch.   

 

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* Unless expressly stated otherwise, all fares quoted are per person/per leg (VAT included) based on an online reservation for a 2nd class return from Brussels. Please note, terms and conditions apply. Tip: As the number of seats at the lowest fares on Thalys, Eurostar, TGV and ICE trains is limited, we recommend that you book your trip as early as possible. Most international trains allow reservations to be made from 4 months before the date of departure (or from 6 months for Eurostar and ICE).

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